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Privacy Policy

Last updated: 22.08.2025
Aaron Thompson
Published by:Aaron Thompson

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Your Personal Information

We value your privacy at CasinoRank, mambo? Here’s the lowdown on what we collect and why. All info helps us give you a slicker online gambling experience.

Info You Tell Us Directly

When you hit us up for support or sign up for promos, you share personal information like your name, email and contact details. This personal information is vital so we can reply to your questions, sort out any KSh 1,000 bonus codes you’ve earned, or manage your entries in giveaways. Plus, it lets us tailor marketing communications so you only get content that matters to you.

Info We Collect Automatically

Behind the scenes, we use cookies and tracking tech to gather technical data—your IP address, browser type, device info and browsing habits. We note which pages you visit, how long you stay and where you click. This helps with site optimisation, fraud detection and overall data security. Want more on cookies? Check our Cookie Policy page.

Non-Personal Information

We also collect non-personal information that can’t identify you—like total visitor numbers, average session length and bounce rates. These aggregated stats let us spot trends (e.g., which slot reviews are most popular with Kenyan players) and refine our content, design and marketing strategy.

How We Use Your Data

Improving Our Service

By analysing how you interact with CasinoRank, we personalise your experience—recommending casino reviews you’re likely to enjoy, ensuring fast load times on desktop or mobile, and fine-tuning the layout so everything’s poa.

Marketing & Promos

With your consent, we’ll send you promotional offers, bonus alerts (say a KSh 1,000 welcome bonus) and exclusive casino news. You can unsubscribe anytime via the link in our emails or by contacting us directly.

Following the Rules

We play by the Betting Control and Licensing Board (BCLB) regulations and Kenyan data protection laws. Your info may be used for legal compliance, resolving disputes or enforcing our policies. It also helps us spot and prevent fraud.

Keeping Your Data Safe

Our Protection Measures

We’re serious about data security. Here’s how we lock things down:

  1. Encryption: Sensitive data is encrypted in transit and at rest, meeting Kenyan data protection requirements.
  2. Access Controls: Only authorised team members bound by confidentiality agreements can view your info.
  3. Security Audits: Regular security audits and assessments help us squash vulnerabilities.
  4. Firewalls & Intrusion Detection: Advanced firewalls and intrusion detection systems block unauthorised access in real time.
  5. Data Anonymization: Where possible, we anonymise or pseudonymise your info to minimise risks in a breach.

Your Rights Over Data

You’re in charge of your personal information:

  1. Access & Correction: You can request a copy of your data and ask us to correct any errors.
  2. Data Portability & Deletion: Ask for your data in a portable format or request data deletion, subject to legal obligations.
  3. Opt-Out & Unsubscribe: You can opt out of marketing communications anytime. Account-related messages will still reach you.

Our site may include third-party links we don’t control. We’re not responsible for their privacy practices—please read their policies before clicking.

Kids? No Way

We don’t knowingly collect data from anyone under 18. CasinoRank is strictly for users aged 18+ in line with Kenyan law. If we discover a minor’s data, we’ll delete it right away.

Moving Data Across Borders

Your data may be transferred to servers outside Kenya, including countries with different data protection laws. We ensure these international transfers comply with legal standards—using standard contractual clauses or other lawful safeguards.

Policy Updates

By using CasinoRank, you agree to this privacy policy and how we use your information. We may update this policy now and then—continuing to use the site after updates means you accept the changes. Check back regularly to stay informed.

Got questions? Hit us up on our Contact Us page.

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