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Guide · bonuses Updated 27 Oct 2026

Sticky and non-sticky bonuses at new casinos

A sticky bonus can never be withdrawn: it is removed from your balance when you cash out. A non-sticky bonus keeps your deposit and the bonus apart, and you play with your own money first.

For most players non-sticky is the better deal, because you can withdraw a win made with your own money and simply drop the bonus.

By Chloe O'Sullivan | Bonuses

Sticky bonuses

A sticky, or non-cashable, bonus is added to your balance and stays there for betting only. When you withdraw, the casino deducts it.

Example: you get a KES 5,000 sticky bonus, meet the wagering and end with KES 25,000. You can withdraw KES 20,000; the KES 5,000 bonus is removed.

Non-sticky bonuses

A non-sticky, or parachute, bonus sits in a separate balance. You play with your deposit first. If you win big before touching the bonus, you can usually withdraw and give up the bonus. If your deposit runs out, the bonus balance takes over with its wagering.

Example: a KES 5,000 non-sticky bonus at 30x needs KES 150,000 of bets once you start using it. If your own KES 5,000 grows to KES 30,000 first, you can cash out without wagering.

Variants you may see

  • Phantom bonus: another name for a sticky bonus that disappears at withdrawal.
  • Post-wager bonus: credited only after you have wagered your deposit a set number of times.
  • Time-limited bonus: forfeited if not used within the deadline.

How to tell which one you have

The bonus terms say whether the bonus is cashable and whether your real money is played first. Look for the words sticky, non-cashable or the order in which balances are used. Our guide to terms and conditions shows where those clauses usually sit.

Questions

Sticky and non-sticky bonuses: questions

What is the difference between sticky and non-sticky bonuses?

A sticky bonus cannot be withdrawn and is removed at cash-out. A non-sticky bonus is kept apart from your deposit, which you play first.

Which is better for players?

Usually non-sticky, because a win made with your own money can be withdrawn without completing the wagering.

Can a sticky bonus become withdrawable?

No. Only the winnings above the bonus amount can be withdrawn.

Where do I find out which type a bonus is?

In the bonus terms, or ask live chat before you claim.

Can I hold a sticky and a non-sticky bonus at the same time?

Most casinos allow one active bonus at a time. The terms say whether offers can be combined.

Responsible gaming

Play only if you are 18+ and it stays fun

These rules apply on every page of this site. A young casino has less history to judge it by, so the limits matter more.

18+ only

Adults only, everywhere

You must be 18 or older, and older in some countries. A casino can ask for ID before your first withdrawal, and new casinos often do.

Responsible gaming
New brands

Start small with an unknown casino

Deposit an amount you would accept losing to a failed withdrawal, and request a small cash-out early to see how the casino handles it.

How we review new casinos
Limits

Set limits before the welcome offer

Bonus wagering keeps you playing longer. Set a deposit limit and a time limit in the account before you claim.

Set your limits
Help

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If playing stops being fun, talk to someone. Gambling Therapy offers free support in many languages.

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